For questions about the Platform, study content, or technical issues: office.nyalarmprep@gmail.com
You can manage or cancel your subscription from your account Dashboard. After signing in, open Dashboard, then select Manage Billing. The Stripe billing portal will open, where you can cancel your subscription or manage your payment details. If you have a technical issue, cannot access Manage Billing, or believe there is a cancellation problem, email: office.nyalarmprep@gmail.com For the fastest help, include the email address used for your NYS Alarm Prep account.
After a successful signup and payment, you will be redirected back to the main app. You can confirm that your subscription is active by looking for the PRO label next to your name/account area.
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